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Account manager reviewing revenue cycle KPIs with a physician and practice manager
Revenue cycle management · Phoenix-based team

Revenue Cycle Management Services for Arizona Practices

One Arizona team runs your entire revenue cycle, from the eligibility check before the visit to the last patient balance. Our healthcare revenue cycle management services cover front-desk verification, coding, AHCCCS and Medicare claims, denials, A/R and the reporting that shows you exactly where every dollar stands.

You stop managing five vendors and three spreadsheets. You get one named account manager, one weekly KPI report and one team accountable for the result.

Written findings in 5 business days. No contract, no pressure.

  • 95%+ clean claim rate
  • 96%+ net collection rate
  • Under 30 days in A/R
  • BAA signed with every client
  • Flat 4-5% of collections
  • Month-to-month
  • One teamScheduling through collections
  • MonthlyStrategy call with your account manager
End-to-end RCM

End-to-End Healthcare Revenue Cycle Management Services, From Scheduling to Final Payment

Revenue rarely disappears in one big mistake. It leaks at the handoffs: a coverage change nobody caught, an authorization that expired, a denial that sat past its appeal window. Our end-to-end revenue cycle management services close those gaps by putting every stage under one team.

01 · Front-end

Get it right before the patient arrives

Most denials are created at the front desk, so this is where our work starts.

  • Eligibility and benefits verification

    Coverage, copays, deductibles and plan type are confirmed 48–72 hours before each visit, including AHCCCS plan assignment and Medicare Advantage status.

    Eligibility verification →
  • Prior authorization

    Requests are submitted with the clinical documentation each payer expects, tracked to a decision and watched for expiration.

    Prior authorization →
  • Credentialing and payer enrollment

    CAQH, PECOS, AHCCCS provider registration and commercial enrollment, with re-credentialing dates tracked so no provider is ever out of network by accident.

    Credentialing →
  • Patient cost estimates

    Patients know their responsibility before the visit, which raises point-of-service collections.

02 · Mid-cycle

Turn every visit into a complete, accurate claim

  • Clinical documentation review

    We flag notes that will not support the code billed, before the claim goes out.

  • Medical coding

    AAPC-certified coders assign ICD-10-CM, CPT and HCPCS codes and modifiers by specialty, with E/M levels checked against current guidelines.

    Medical coding →
  • Charge capture and reconciliation

    Every scheduled encounter is matched to a charge, so no billable service is left behind.

03 · Back-end

Collect every dollar you are owed

  • Claim scrubbing and submission

    Claims go out within 24–48 hours of provider sign-off, scrubbed against NCCI edits, Noridian LCDs and each AHCCCS plan's rules.

    Medical billing →
  • Payment posting and underpayment review

    ERAs and EOBs are posted line by line and compared with your contracted rates.

  • Denial management and appeals

    Every denial is corrected or appealed and tagged by root cause.

    Denial management →
  • A/R follow-up

    Open claims are worked by dollar value and filing deadline across the 30, 60, 90 and 120+ day buckets.

    A/R recovery →
  • Patient billing

    Clear statements, a billing support line under your practice name and payment plans set to your policy.

    Patient billing →
Arizona pressure points

Why Arizona Revenue Cycles Leak Differently

A national RCM company runs one workflow for every state. Arizona punishes that approach in five specific ways.

AHCCCS runs through several health plansWhat it costs a practice: Mercy Care, Banner University Family Care, UnitedHealthcare Community Plan, Arizona Complete Health, Health Choice Arizona and Molina Complete Care each apply their own authorization rules and claim editsHow we manage it: Plan-specific edits and a separate follow-up queue for each plan
Tight AHCCCS filing limitsWhat it costs a practice: Fee-for-service claims must arrive within 6 months of service and reach clean-claim status within 12 months, or AHCCCS is not liableHow we manage it: Both deadlines tracked on every AHCCCS claim from the day it is created
Heavy Medicare Advantage volumeWhat it costs a practice: More prior authorizations, more downcoding and short appeal windowsHow we manage it: Authorization checks before the visit and appeals filed well inside each plan's window
Snowbird seasonWhat it costs a practice: Payer mix shifts every winter toward out-of-state Medicare, supplements and secondary coverageHow we manage it: Eligibility re-verified at every seasonal return, and crossover and secondary billing worked promptly
Rural, tribal and workers' comp claimsWhat it costs a practice: IHS/638 and AIHP rules in Northern Arizona, and Industrial Commission of Arizona fee schedules for injury claimsHow we manage it: Billers trained on each program instead of forcing them into a commercial workflow

On the Medicare side, Arizona falls under Noridian Jurisdiction F. We bill to Noridian's local coverage determinations and handle redeterminations through the Noridian portal, while BCBSAZ, UnitedHealthcare, Aetna and Cigna payments are checked against your contracted rates.

Results

The Results We Hold Your Revenue Cycle To

An RCM partner should be measured by numbers you can check yourself. These are the standards we hold every account to, reported to you weekly from your own practice management system.

95%+

First-pass clean claim rate

Claims paid on the first submission mean no rework and no 30-day delay

96%+

Net collection rate

The share of collectible revenue you actually receive after contractual adjustments

Under 30

Days in A/R

How quickly earned revenue turns into money in your account

24–48 hours after sign-off

Claim submission time

Faster submission starts the payment clock sooner and protects filing deadlines

Every denial, not just large ones

Denial follow-up

Small denials repeated every month add up to thousands in lost revenue

The industry generally treats a 95% clean claim rate and under 40 days in A/R as healthy. We aim higher, and your weekly report shows whether we hit it.

Revenue leakage

How We Find and Fix Revenue Leakage

Reporting tells you what happened. Revenue cycle management tells you why, and fixes it. Every month, your account manager compares what your practice billed with what it collected against the previous six months, then isolates where any gap comes from.

If the gap is on the charge side

Services are being performed but not fully captured or coded. We trace it to missed encounters, undercoded E/M levels or documentation that does not support the procedure, and we give your providers specific feedback.

If the gap is on the payment side

Claims go out but come back short. We trace it to denial patterns, underpaying payers or A/R aging without follow-up, then appeal, escalate or re-train the front desk.

Payer contract and fee schedule review

Once a year, or whenever a contract renews, we compare what each payer actually pays per CPT code with your contracted rate and your fee schedule. Underpayments are appealed, and you get the data you need for your next contract negotiation.

Every finding comes with a corrective action plan: what caused it, which stage of the cycle it came from, what we are changing and when you will see the result in your KPIs.

Outsource vs in-house

Outsource Revenue Cycle Management Services or Keep Them In-House?

Most practices outsource RCM when billing staff turnover, a growing denial backlog or a new location makes the in-house model too fragile. Here is how the two compare.

CostIn-house billing team: Salaries, benefits, software, training and turnover, paid whether claims are collected or notArizona Billing Services RCM: Flat 4–5% of what we actually collect
CoverageIn-house billing team: Stops when a biller is sick, on vacation or leavesArizona Billing Services RCM: A full team with no gaps in submission or follow-up
Payer expertiseIn-house billing team: Depends on one or two peopleArizona Billing Services RCM: Specialty-assigned coders and billers who work AHCCCS, Noridian and BCBSAZ claims daily
ReportingIn-house billing team: Often a single collections totalArizona Billing Services RCM: Weekly KPIs by provider, location and payer
ScalingIn-house billing team: Hire and train for every new provider or siteArizona Billing Services RCM: Add providers and locations without adding staff
ControlIn-house billing team: FullArizona Billing Services RCM: Still full: you keep your EHR, PM system and data, and nothing is written off without your approval

Need help with only part of the cycle? We can take one stage, such as denials or old A/R, and expand when you are ready.

Every practice size

Medical Revenue Cycle Management Services for Every Size of Practice

Solo and Small Practices

A complete billing department for less than the cost of one in-house hire, with no gaps when staff are out.

Multi-Specialty and Multi-Location Groups

One revenue cycle across every Valley location, with KPIs broken out by site, provider and payer.

Urgent Care Centers

High daily volume handled with same-day charge entry and payer-specific E/M and S-code rules.

Ambulatory Surgery Centers

Facility and professional claims, implant billing and surgical authorizations managed together.

Behavioral Health Agencies

AHCCCS behavioral health plans, time-based codes and telehealth billing without authorization gaps.

FQHCs and Rural Health Clinics

Encounter-based billing, AIHP and IHS/638 claims for community and Northern Arizona clinics.

Hospitals and Facilities

Hospital revenue cycle management support for institutional claims, overflow billing and legacy A/R projects.

New Practices

Credentialing, payer enrollment, EFT/ERA setup and fee schedules ready before your first patient.

Why us

Why Choose Arizona Billing Services for Revenue Cycle Management

One Team Accountable for the Whole Cycle

Eligibility, coding, claims, denials and patient billing sit with one team, so no problem falls between vendors.

Arizona Payer Depth

We work AHCCCS plans, Noridian JF, Arizona Medicare Advantage and BCBSAZ claims every day, not occasionally.

KPIs You Can Verify

Weekly clean claim rate, denial rate, days in A/R and net collection rate, tied back to your own PM system.

Root-Cause Fixes, Not Just Resubmissions

Every denial is tagged by cause, and recurring patterns go back to your front desk or providers with a specific fix.

Paid Only When You Are Paid

A flat 4–5% of collections, no setup fees and no charges for appeals or statements.

No Lock-In, No Lost Data

Month-to-month agreements, and you keep full ownership of your EHR, PM system and reports.

Software

We Work Inside the EHR and PM System You Already Use

No forced migration and no new software to learn. Our team logs into your existing EHR, practice management system and clearinghouse with role-based, audited access.

  • athenahealth
  • eClinicalWorks
  • NextGen
  • AdvancedMD
  • Tebra (Kareo)
  • DrChrono
  • Epic
  • Office Ally
  • SimplePractice
  • TherapyNotes
  • Valant
  • ICANotes

Using something else? We have likely worked in it. Ask us.

Onboarding

From First Call to a Fully Running Revenue Cycle in 2-4 Weeks

Switching RCM partners feels risky because cash flow cannot stop. Our onboarding is built so it does not.

  1. 01

    Week 1

    Free RCM audit

    Send us 90 days of claim and remittance data. A senior analyst returns a written report on denial causes, underpayments, A/R aging, coding gaps and credentialing status, with dollar estimates.

  2. 02

    Week 2

    Plan and agreement

    We walk you through the findings, set target KPIs together and sign a BAA and a month-to-month service agreement.

  3. 03

    Weeks 2-4

    Setup and parallel run

    We get secure access to your EHR, PM system and clearinghouse, load payer rules and fee schedules, confirm EFT and ERA enrollment and run alongside your current process.

  4. 04

    Week 4 onward

    Go live and report

    Claims go out within 24-48 hours of sign-off, inherited A/R is worked by value and deadline, and your first weekly KPI report arrives in week one.

Leaving another billing company? We manage the handover, including portal access and outstanding claims, so nothing ages out during the switch.

Pricing

Simple Pricing: We Get Paid When You Get Paid

Our revenue cycle management services cost a flat 4-5% of monthly collections, depending on specialty, claim volume and the services included. You receive a written quote after your free audit, before you sign anything.

  • No setup fees and no per-claim charges
  • No extra fees for appeals or patient statements
  • Month-to-month agreement with 30 days' notice
HIPAA

HIPAA-Compliant Revenue Cycle Management, and Your Data Stays Yours

We sign a Business Associate Agreement before we touch any patient data. Access to your systems is role-based and logged, connections are encrypted, and every team member completes HIPAA training each year.

You keep full ownership of your EHR, practice management system and reports. If you ever leave, your data leaves with you.

FAQ

Frequently Asked Questions About Revenue Cycle Management Services

Revenue cycle management services handle the full financial process of a patient visit: eligibility, authorization, coding, claim submission, payment posting, denials, A/R follow-up and patient billing. An RCM company runs these steps as one connected workflow and reports the results.

Medical billing covers the claim from charge entry to payment. RCM also covers everything before the claim, such as eligibility, authorizations and credentialing, and everything around it, such as contract review, KPI reporting and root-cause fixes.

Outsourcing usually makes sense when billing depends on one or two people, denials or A/R are growing, or you are adding providers or locations. You trade fixed staff costs for a percentage of collections and a full team.

Track clean claim rate, denial rate, days in A/R, A/R over 90 days and net collection rate. We report all five weekly by provider, location and payer.

Each AHCCCS health plan and each Medicare Advantage plan gets its own eligibility checks, authorization rules, claim edits and appeal deadlines, so one payer's rules are never applied to another's claims.

Yes. We start with credentialing and payer enrollment, then set up EFT, ERA and fee schedules so you can bill from your first patient.

Yes. We compare what each payer pays per CPT code with your contracted rates, appeal underpayments and give you the data for your next negotiation.

Yes. Many practices start with denials, old A/R or coding and move to full RCM later.

We re-verify eligibility for returning seasonal patients and handle out-of-state Medicare, supplemental and secondary claims, so the winter payer-mix shift does not slow your cash flow.

Yes. We support hospitals and facilities with institutional claims, overflow billing and legacy A/R projects alongside their in-house teams.

Find Out What Your Revenue Cycle Is Leaving Unpaid

Send us 90 days of claim data. Within 5 business days, a senior billing analyst returns a written report showing where your Arizona practice is losing revenue and what it is worth to fix. If your revenue cycle is in good shape, we will tell you that too.

Arizona Billing Services · Phoenix, AZ · Mon–Fri, 8:00 a.m.–5:00 p.m. MST · info@arizonabillingservices.com